Case Study: Drainline Southern Ltd streamlines job management and boosts customer service with Okappy

Drainline Southern Ltd on using Okappy to grow their business

Drainline Southern Ltd, a commercial drainage company, was facing challenges with its paper-based job management system. With over 30 operatives, allocating work and ensuring paperwork was returned for invoicing was time-consuming and inefficient. They sought a solution from the workforce management platform Okappy to streamline their operations.

By implementing Okappy, Drainline Southern Ltd saved a tremendous amount of time, eliminated endless paperwork, and reduced costs. The platform provided real-time communication, an electronic paper trail, and instant job status updates, which enhanced their customer service. The company credits Okappy with helping them grow their business and provide a better service.

Drainline Southern Ltd

Sylvia

Director