Case Study: Ascentist Healthcare cuts surgery wait times by 96% and generates $1.25M with OhMD

Ascentist Healthcare cuts surgery wait times by 96% with OhMD

Ascentist Healthcare faced a significant challenge with six-month wait times for pediatric ear tube surgery consultations. Their staff struggled to efficiently screen and schedule patients, and their previous telehealth platform discouraged parent engagement. To address this, they implemented the Autopilot product from vendor OhMD.

OhMD's solution automated patient screening and scheduling through a text-based workflow. This allowed Ascentist to reduce surgery wait times by 96%, turning a six-month wait into a two-week turnaround. The vendor's implementation also unlocked over $1.25 million in new revenue for the practice.

Ascentist Healthcare