Case Study: Securikey achieves streamlined order processing and reduced errors with OGL Computer’s prof.ITplus

Securikey explains why prof.ITplus is “invaluable” to their business

Securikey, a specialist maker and supplier of locks, keys and security products, came to OGL Computer in 2011 seeking to replace a patchwork of systems and spreadsheets that made order processing, stock control and customer/accounts management slow and error-prone. They needed an integrated ERP/CRM to streamline day‑to‑day operations and better handle a growing catalogue and customer base; OGL Computer implemented the prof.ITplus solution to address those needs.

OGL Computer deployed prof.ITplus to unify the customer database, order processing, stock control and financials into a single system (replacing three disparate systems), adding a central CRM, assembled‑item picking, complex pricing rules and multi‑currency support. The result: automated handling of some 3,700 stock items and 1,800 customers, fewer manual tasks, reduced errors, faster and more accurate order fulfilment and quicker responses to customer enquiries — tangible efficiency and service improvements delivered by OGL Computer.

Securikey