Case Study: System Hygiene achieves increased sales, faster customer service and better stock control with OGL Computer's prof.ITplus

prof.ITplus helps System Hygiene to Buy Better and Sell Smarter

System Hygiene, an independent wholesaler and distributor of cleaning, hygiene and safety products based in Lancaster with about 40 employees and over 3,000 customers, faced fragmented, paper-based processes that made margin control, stock management and sales growth difficult. To modernise operations and enable online trading, they turned to OGL Computer and its prof.ITplus solution, seeking a CRM-led, integrated system to centralise customers, purchasing, stock and sales data.

OGL Computer implemented prof.ITplus CRM plus inventory, purchasing and eCommerce integration, giving System Hygiene full visibility across sales, stock and purchasing and enabling 24/7 online ordering with orders flowing directly into the core system. The result was faster customer responses, better stock control and margins, targeted marketing and measurable sales growth from the online channel — supported by OGL Computer’s ongoing development and support since 2010.

System Hygiene

Robin Huddleston

Founder