Case Study: Hydraulic & Offshore Supplies boosts efficiency and customer service with OGL Computer's profITplus

OGL deliver ‘wish-list’ of software requirements for long-standing customer

Hydraulic & Offshore Supplies is a Sunderland‑based specialist supplier of hydraulic tube, hose, fittings and pipeline materials serving national and international customers, managing around 100,000 stock lines. Faced with the need to streamline sales/purchase orders, stock control, complex hose‑assembly part numbering, multi‑currency exports and improve customer service and reputation, Hydraulic & Offshore Supplies turned to OGL Computer and its profITplus system.

OGL Computer implemented a tailored profITplus solution that links stock records, order entry and accounts, supports export workflows and multiple currency/invoice layouts, and allows upload of customer price files and branded PDF/HTML documents. Over 11 years the system has delivered measurably faster and more accurate order input and despatch, improved efficiency across sales, purchasing and accounting, better service via saved customer part numbers and pricing, and a stronger professional image — benefits HOS attributes directly to OGL Computer’s responsiveness to its wish‑list changes.

Hydraulic & Offshore Supplies