OFX
51 Case Studies
A OFX Case Study
Newtown Video, a US-based online retailer of DVDs and physical media, faced a significant challenge when its currency exchange provider abruptly stopped handling US dollar payments. As a seller on international Amazon marketplaces, owner Phil Forman needed a fast replacement to convert his foreign profits, including EUR, GBP, and CAD, into USD to keep his business operational. He required a service that was both competitive and offered reliable customer support.
The solution was implemented by OFX, whose dedicated OFXpert and easy-to-use online platform provided the human contact and competitive rates Phil valued. Using his OFX Global Currency Account, he could easily hold, transfer, and convert funds. As a result, Newtown Video continued to thrive as a top seller across more than 10 global markets. The partnership with OFX provided the essential support and flexibility that contributed to the company having a banner sales year in 2020.