Case Study: PacificSource achieves a seamless hybrid workplace transition with OfficeSpace Software

How the PacificSource facilities team implemented a hybrid strategy from the ground up

PacificSource faced a major challenge transitioning thousands of employees to a hybrid work model across 12 locations, after previously giving everyone assigned desks. The facilities team needed a way to understand desk demand, shared seating needs, and office capacity while helping employees adapt to new work patterns. PacificSource used OfficeSpace Software’s workplace management platform to support this shift.

OfficeSpace Software provided real-time data, dashboards, desk and room booking, and the Visual Directory to help PacificSource plan seating, track occupancy and vacancy, and guide employees through the new workplace model. The result was a seamless reentry and strong employee adoption, with about 60% of staff now on hybrid schedules and 100% buy-in across the organization. PacificSource also uses OfficeSpace Software reporting to make better long-term real estate and budgeting decisions.

PacificSource

Laurie Kidd

Director of Real Estate & Facility Operations