Case Study: Centra Credit Union streamlines workplace requests with OfficeSpace Software

How Centra Credit Union streamlined facility requests across multiple locations

Centra Credit Union struggled to manage hundreds of facility requests each month from 29 branches using email and Excel, which made it difficult for its four-person facilities team to keep up and stay organized. As the company grew, Centra needed a better way to handle employee, maintenance, and contractor requests, and turned to OfficeSpace Software and its Request Manager product.

OfficeSpace Software implemented Request Manager to centralize workplace requests in one intuitive, cloud-based platform with mobile access, floor-plan location tagging, photo uploads, and real-time updates. The result was a much smoother process for more than 400 employees, the facilities team, and external service providers, with faster communication, better visibility, and significant time savings from automatic notifications and easier routing of work orders.

Centra Credit Union

Sharon Taylor

Assistant Vice President of Facilities