Case Study: DBS achieves greater innovation, stronger security, and higher productivity with Office 365

Singapore bank uses cloud collaboration to promote innovation, security, productivity

DBS, a Singapore-based digital bank with 30,000+ employees operating across Asia, wanted to accelerate a comprehensive digital agenda to boost productivity and customer satisfaction while meeting strict regulatory and security requirements. The challenge was to replace on-premises systems with a cloud collaboration platform that supported a paperless, branchless, and mobile-first future without compromising compliance or data protection.

DBS adopted Microsoft Office 365—focusing on SharePoint Online, OneDrive for Business, Exchange Online, Skype for Business, Yammer and Office 365 ProPlus—and used Microsoft FastTrack for rapid deployment. The implementation delivered stronger security confidence, faster rollout, ubiquitous mobile access, and improved collaboration (real-time coauthoring, version control, easier external sharing), driving higher productivity, streamlined workflows and a cultural shift toward innovation.

DBS

David Gledhill

Chief Information Officer