Case Study: Intero Real Estate Services achieves $215,000 in cost savings and streamlined messaging with Office 365

Real Estate Firm Saves $215,000 with Hosted Solution Upgrade

Intero Real Estate Services, a fast-growing firm with more than 2,000 agents across 14 corporate offices and 40+ franchises, needed a cost-effective, scalable messaging solution after outgrowing its on-premises Exchange environment and shrinking its IT staff. A short Google Apps pilot revealed compatibility and support issues—agents depended on the Outlook experience—so Intero looked for a hosted alternative that would reduce administration and support time while keeping agents productive and mobile.

Intero upgraded to Microsoft Office 365 (Exchange Online), working with Slalom Consulting to complete the migration in one weekend and deploy a Client Access Server for local control. The move cut total costs by $215,000 (including $120,000 in license savings and $95,000 in avoided hardware/third-party costs), drastically reduced admin overhead (two people now handle ~90% of email administration), improved mobile and web access, added built-in email protection, and provided a scalable platform to support ongoing growth.

Intero Real Estate Services

Gino Blefari

President and Chief Executive Officer