Case Study: National Bank of Canada boosts collaboration and agility with Office 365

National Bank of Canada drives 80% adoption in 9 months with Office 365

National Bank of Canada, one of Canada's leading integrated financial groups, sought to increase collaboration, speed up decision-making, and improve business results by reinventing its workplace. It embarked on a digital transformation journey to empower its employees, selecting Microsoft 365 as its vendor to provide the necessary cloud tools and services.

The solution centered on empowering employees with Microsoft 365's highly secure tools, enabling access to information from any device and location. Microsoft's approach involved an innovative "low touch" change management strategy using internal marketing and peer influencers. The results were rapid, with 80% of employees adopting the new tools within nine months and over half adopting Microsoft Teams in just six months, proving a successful shift to a cloud-first, mobile-first environment.

National Bank of Canada