Case Study: Kelley Drye & Warren LLP achieves improved collaboration and faster, more secure client service with Office 365

Law firm puts client service first by using Office 365 to improve collaboration

Kelley Drye & Warren LLP, a 650‑person U.S. law firm serving clients across more than 30 practice areas, faced inefficient, email‑centric workflows that made tracking versions, organizing matter‑related documents, and controlling client access difficult. Relying on inboxes and attachments hindered collaboration across teams and with outside parties and created concerns about document security and responsiveness.

The firm migrated to Microsoft Office 365—including SharePoint Online, OneDrive for Business, and Office 365 ProPlus—with help from The Henson Group, creating more than 200 project and team sites to centralize matter content and share access securely. The move improved version control and transparency, enabled attorneys to work productively from any device or location, reduced IT overhead, and increased efficiency in resolving matters while better protecting client information.

Kelley Drye & Warren LLP

Judith Flournoy

Chief Information Officer