Case Study: Korn Ferry achieves faster client response and seamless global collaboration with Office 365

Korn Ferry taps collective knowledge to exceed client expectations

Korn Ferry, a global organizational advisory and executive search firm with about 8,000 employees, faced a common professional‑services problem: locating the right people and up‑to‑date documents across a rapidly growing, geographically dispersed organization. Fragmented SharePoint sites, legacy file shares and limited mobile access meant slow searches, missed opportunities and delayed client responses—exemplified by a scenario where a partner couldn’t pull together a proposal over a weekend.

Korn Ferry standardized on Microsoft 365 (Office 365, SharePoint, OneDrive, Teams), Azure Active Directory, Enterprise Mobility + Security, Multi‑Geo and Windows 10 to centralize content, enable intelligent search, and streamline teamwork via Teams channels and real‑time coauthoring. The result: dramatically faster discovery and collaboration (an example improvement from days to about an hour), broad Teams adoption, AI‑driven content surfacing, and stronger security and compliance through SSO/MFA, conditional access, DLP and per‑geo data residency.

Korn Ferry

Bryan Ackermann

Chief Information Officer