Case Study: Smart Choice achieves faster contractor onboarding and improved global collaboration with Office 365

Global roofing company advances collaboration, streamlines contractor onboarding with the cloud

Smart Choice Insulation and Roofing is a small commercial roofing and insulation company based in Pateros, Washington, serving customers in Washington, Oregon, and Panama. With a few year‑round staff and a rotating pool of seasonal subcontractors, the company relied on paper, desktop files, and faxed documents, which made collaboration, contractor onboarding, and remote communication slow and error‑prone—problems that grew as the business expanded internationally and lacked dedicated IT support.

Smart Choice migrated to Microsoft Office 365 with support from Vorsite, adopting Outlook, OneDrive, Teams, SharePoint, and Skype for Business to centralize files, enable real‑time coauthoring, and simplify onboarding. The cloud solution reduced paperwork and travel, sped contractor onboarding and field-office collaboration, lowered operational friction and costs, and positioned the company to expand its customer and partner opportunities.

Smart Choice

Teri England

Director and Vice President