Case Study: Utah Luxury Tours achieves real-time collaboration and streamlined operations with Office 365

Elite tour operator prepares for growth with real-time collaboration and communication tools

Utah Luxury Tours is a 26-person luxury tour operator that creates customized trips to destinations like Yellowstone and the Grand Canyon for an elite clientele. The company struggled with a mobile workforce that relied on personal devices, email, and paper itineraries, which made secure access to trip details, real-time communication, and error-free delivery difficult as it prepared to scale.

To solve this, Utah Luxury Tours deployed Microsoft Office 365—including Teams, OneDrive and F1 licenses for guides—with onboarding and training support from the local Microsoft Store. The tools enabled real-time collaboration, reliable access to trip information, faster onboarding, fewer logistical errors and cost savings; the company is already growing 20–35% year-over-year and aims to expand further with the operational foundation in place.

Utah Luxury Tours

Brian Murphy

CEO