Case Study: Henkel achieves simplified collaboration and faster time-to-market with Office 365

Consumer Products Giant Simplifies Its Collaboration

Henkel, a 138-year-old consumer-products giant with more than 47,000 employees, faced a fragmented IT landscape—four versions of Office, an aging Lotus Notes environment, document-compatibility problems and limited mobile collaboration—that was slowing innovation and time-to-market across global teams. The company needed a modern, connected workplace to unify employees, partners and data and to simplify business processes.

Henkel standardized on Microsoft Office 365 (ProPlus, OneDrive for Business, SharePoint Online, Exchange Online and Skype for Business), implemented single sign-on and an extensive change-management program, and completed rollout to 47,000 users in nine months. The result: low deployment failure (<2%), 1,000+ team sites, 100,000+ eLearning completions, faster cross-border R&D and marketing collaboration, streamlined finance reporting with self-service BI in Excel, improved mobility and a simplified IT environment that accelerates decisions and time-to-market.

Henkel

Joachim Jaeckle

Senior Corporate Vice President Integrated Busines