Case Study: blueballoon Health Services achieves better family access and seamless remote collaboration with Office 365

Company Brings Developmental Therapy Closer to Families, Thanks to Office 365

blueballoon Health Services is a Canadian pediatric therapy provider with four Toronto‑area locations and about 120 employees, more than half of whom work offsite. The organization needed simple, reliable access to email, calendaring, and collaboration tools so therapists could coordinate care, communicate quickly, and work remotely without heavy IT overhead — capabilities their previous hybrid and open‑source solutions did not deliver effectively.

blueballoon implemented Microsoft Office 365 (Exchange Online, Lync Online, Office Web Apps) with support from VI Professional Solutions, enabling familiar Outlook access on mobile devices, integrated calendar sharing, instant messaging and easy virtual conferencing. The subscription-based, self‑service deployment reduced administration, improved cross‑site collaboration, increased staff productivity and appointment capacity, and made employees happier and easier to coordinate.

blueballoon Health Services

Stephen MacEwen

CEO