Case Study: Grgich Hills expands wine tours and streamlines event scheduling with Office Tracker

Grgich Hills - Customer Case Study

Grgich Hills, founded in 1977, is an organic and biodynamic certified estate winery in Napa Valley that controls the winemaking process from vine to bottle. The winery relied on a manual yearly calendar to schedule tastings, tours and events, which limited their ability to expand offerings and made booking changes slow and error-prone.

They implemented Office Tracker to manage tastings, tours and special events, giving staff quick visibility into availability, the ability to schedule simultaneous events in different locations, and easy transfer of booking details without re-entry. With multiple users accessing the schedule, faster customer response and daily printed assignments for staff, Grgich Hills has expanded its offerings, increased the number of events it can host, and improved operational accuracy.

Grgich Hills

Bob

Wine Clue Coordinator