Case Study: Blind Magic Window Coverings achieves 98% more efficient scheduling and scalable growth with Office Tracker

Blind Magic Window Coverings - Customer Case Study

Blind Magic Window Coverings, an Edmonton-based window treatment company that grew from a home business into a team of 10 across two retail stores and a central office, faced scheduling chaos as it scaled. Sales consultants, installers, repair technicians and office staff needed a central, shared way to see who was coming and going each day—paper schedules and an in/out board no longer met their needs.

They implemented Office Tracker in 2007 for its simple, fast data entry and user-friendly interface. The system centralized scheduling so employees can book their own appointments or have the office administrator do it, made team meetings easy to coordinate, and replaced the wall board; the company reports a roughly 98% improvement in efficiency, flexibility, tracking and findability, along with responsive ongoing support from Office Tracker.

Blind Magic Window Coverings

Bob Runcer

Blind Magic Window Coverings