Case Study: Taos Clinic for Children & Youth achieves same-day claims processing and increased revenue with Office Practicum

Taos Clinic for Children & Youth Experiences Significant Increase in Revenue with OP

Taos Clinic for Children & Youth (TCCY) is a five-provider pediatric practice serving roughly 12,000 patients annually in Taos County, New Mexico — the county’s only full‑time pediatric clinic. With 70% of patients on Medicaid and 30% classified as chronic, the clinic struggled to recruit and retain skilled staff and to manage timely, pediatric‑specific billing; superbills were delayed and prior in‑house and off‑site solutions didn’t meet their needs.

Partnering with OP Pediatric Billing Services, TCCY shifted billing responsibilities to a team focused on payer rules, state Medicaid changes and detailed coding research. OP’s processes enabled same‑day claim processing and payment turnaround within about 30 days, recouped previously lost revenue, improved profitability, and freed clinicians to spend more time on patient care.

Taos Clinic for Children and Youth

Dick Schlarbaum

Office Manager