Case Study: Silkworm Inc. achieves streamlined internal communication with Odoo

How Silkworm Inc has improved its internal communication

Silkworm Inc., a 35‑year veteran in custom apparel and promotional products with a 70‑person team, was struggling with internal communication. Cross‑department coordination on designs, specific orders and repeat/custom items became increasingly complex, and important information was often lost during staff turnover, creating delays and errors.

To fix this they implemented a fully integrated Odoo solution to centralize order details and workflows. According to Business Operations Director Shaad Schubert, the platform streamlined communication and handovers, made order tracking and repeat requests more reliable, sped up onboarding of new staff, and helped the company run and grow more efficiently.

Silkworm

Shaad Schubert

Business Operation Director