Case Study: Progenda achieves time savings and new clients with Odoo

How Progenda saved time and gained new clients

Progenda, a Brussels-based startup founded in 2014, offers an online appointment-booking and reminder service for medical professionals and patients (over 7,000 bookings to date). The company struggled to reach busy healthcare providers by phone, manage numerous callbacks and customer meetings, and needed to streamline internal organization and invoicing while reducing administrative costs and improving prospect conversion.

By implementing Odoo, Progenda centralized call management, set up automated reminders and contract-based invoicing, and reorganized its sales team with CRM tools. The result was new client wins, lower administration costs, automated billing, better customer follow-ups, and scalable operations that keep overheads down as the business grows.

Progenda

Quentin Roquet

CEO