Case Study: The Laboratoire National de Santé achieves streamlined, paperless operations and centralized financial control with Odoo

From Chaos to Harmony - How Odoo Improved a Health Industry Work Environment

The Laboratoire National de Santé (LNS) is Luxembourg’s national public health laboratory with 250 employees across multiple scientific departments. After becoming a public establishment in 2013 and merging finance and invoicing functions, the LNS was left managing many standalone systems, paper-based purchasing approvals and decentralized stock and accounting processes—creating inefficiency, high administrative workload and a real risk of data loss. They needed a single, flexible ERP to harmonize processes and improve control.

LNS chose Odoo Enterprise implemented by Acsone (Sales, Purchase, Invoicing, Accounting, Inventory, Discuss), replacing disparate tools with a centralized, paperless platform. Tailored integrations (payroll linkage, billing workflows), electronic purchase approvals, automated reordering and digital quality/non‑conformance tracking improved auditability, sped approvals, reduced data‑loss risk and freed staff from admin tasks so they can focus on diagnostics and research. Ongoing rollouts include HR and a computerized maintenance system.

The Laboratoire National de Santé