Case Study: a luxury retail leader achieves Salesforce data resilience and sovereign security with Odaseva

Luxury Retail Leader cuts Salesforce recovery time from days to minutes with Odaseva

A luxury retail leader faced significant challenges with its Salesforce data management after a major data loss incident revealed its legacy backup solution had less than an 80% recoverability rate. This failure, combined with an increasing threat of ransomware attacks targeting VIP client data, prompted the need for a modern, secure data protection solution. The company partnered with vendor Odaseva to address these risks.

Odaseva implemented its Backup & Restore and Zero Trust Connect solutions to create a highly resilient and secure data vault. This provided the company with full referential integrity during backups, reduced its recovery point objective (RPO) from days to minutes, and enabled complete restore tests. The solution also enforced a no-view security principle with customer-held encryption keys and provided tools for data anonymization to ensure privacy compliance. Odaseva helped the luxury retail leader guarantee data survival and build a foundation for secure, personalized customer experiences.