Case Study: DoorDash achieves improved Salesforce performance and archives 1 billion records with Odaseva

How DoorDash Solved Performance Issues and Achieved Successful Backups with Odaseva

DoorDash, which generates hundreds of thousands of Salesforce records daily, was facing slow Salesforce performance and repeatedly nearing Salesforce data limits while carrying an enormous backlog of records that needed archiving. After a prior backup vendor timed out and couldn’t protect their full Org, DoorDash selected Odaseva as an enterprise-grade Salesforce backup and archiving solution to protect business continuity and enable large-scale data archiving.

Odaseva implemented a comprehensive backup and archiving program that archived 1.6 TB of files and 1 billion records within three months, and now backs up more than 17 billion records across 1,900+ objects with an RTO of 24 hours. With full weekly backups and incremental backups at 4‑hour and 24‑hour intervals, Odaseva eliminated the risk of hitting data limits, significantly improved Org performance, and provided expert support so DoorDash is now self-sufficient in managing ongoing archiving and backlog runs.

DoorDash

Jeegar Brahmakshatriya

Lead Salesforce Engineer