Case Study: Manulife achieves secure, scalable Salesforce data protection with Odaseva

Global financial services leader Manulife scales customer-centricity without compromising data integrity and security

Manulife, a global financial services leader serving almost 30 million customers and managing more than $1 trillion in assets, expanded its Salesforce platform to deliver seamless digital customer experiences. As critical business processes moved into Salesforce, Manulife needed enterprise-grade data protection, continuity, and regulatory compliance — and selected Odaseva as its Salesforce data management and protection platform.

Odaseva implemented a scalable Salesforce data-management solution with hourly backups of critical objects, automated full org backups, data/metadata comparison, change monitoring, and integration with Salesforce Shield and data residency strategies. The platform handles Manulife’s complex environment (hundreds of GBs across thousands of objects), delivers backup speeds up to 300 million records per hour, and enforces multilayered security (2FA, IP restrictions, BYOK, ISO 27001 and SOC2 Type II), boosting disaster‑recovery resiliency and enabling engineering teams to move faster while meeting global and local compliance requirements.

Manulife

Jonathan Cipryk

Salesforce and Operations Engineering