Case Study: David Burghardt Vision Care achieves 24/7 patient access and simpler practice management with Ocuco Acuitas

David Burghardt Vision Care enables 24/7 patient access with Ocuco

David Burghardt Vision Care, an optometry practice providing eye-care to the Lincolnshire community for three decades, sought to modernize its operations and meet the growing demand for online services. The challenge was to better integrate their practice management with their website, allowing for 24/7 patient access and improving internal workflow flexibility. They worked with the vendor, Ocuco, utilizing its Acuitas practice management software to address these goals.

Ocuco implemented its Acuitas OmniChannel Edition and integrated it with the practice's website via OptiCommerce. This solution enabled patients to book appointments and purchase glasses, contact lenses, and other products online at any time. For the practice staff, Ocuco enhanced the contact lens module and introduced remote access via iPad, allowing for greater flexibility and a paperless environment. The results were highly positive, leading to David Burghardt Vision Care winning the Software Practice of the Year award. Staff found the system simpler to use, and the practice gained the ability to serve patients seamlessly, both in-person and online, around the clock.

David Burghardt Vision Care