Case Study: Symmetry Surgical achieves streamlined quality and compliance with Octave Reliance

Symmetry Surgical Uses ETQ Reliance Out-of-the-Box to Streamline, Enhance Quality

Symmetry Surgical, a leading healthcare technology and surgical instrumentation company, needed a scalable quality management solution to help it meet changing FDA, ISO 9001, and EU MDR requirements while protecting brand value. With limited quality staff across four sites, the company chose Octave Reliance, using ETQ Reliance out-of-the-box to start with document control and expand into NCMR, SCAR, risk assessment, and CAPA.

With Octave Reliance, Symmetry Surgical standardized quality processes and centralized records across sites, improving compliance and collaboration with suppliers. The results included 40+ engineering hours saved per month from complaint management, 10 hours saved per month from training management and testing confirmation, three hours saved monthly at one facility from document control automation, and identification of a hidden rework issue affecting 0.5% of shipments.

Symmetry Surgical