Case Study: The Midwives’ Clinic of East York-Don Mills achieves secure 24/7 patient record access with Octacom’s Odiss™ document management solution

Provided Document Scanning Services and Secure Cloud Hosting for Maternal/Fetal Health Records

Octacom provided document scanning services and secure cloud hosting using its Odiss document management software for the Midwives’ Clinic of East York-Don Mills. The clinic, a partnership of approximately 20 midwives, faced the challenge of managing a large volume of physical patient records. This paper-based system made retrieving files for returning patients a tedious and time-consuming process that diverted staff from patient care.

The solution involved Octacom packing, scanning, indexing, and uploading all historic patient records into the Odiss platform, with urgent requests prioritized. This provided the clinic's staff with immediate, secure, 24/7 access to patient records from any location. The results eliminated the need for off-site storage and, most importantly, led to improved patient care through instant access to valuable information. Octacom continues to provide ongoing scanning services for the clinic.

The Midwives’ Clinic of East York-Don Mills