Case Study: Lafarge achieves better proof of delivery management with Octacom's Odiss™ document imaging solution

Lafarge - Customer Case Study

Lafarge Canada, a major construction materials supplier, faced significant challenges managing approximately 500,000 annual proof of delivery documents. Their highly manual process for handling signed delivery tickets resulted in difficulties with retrieval, lost revenue, and inefficient tracking of missing tickets. They partnered with vendor Octacom to find a better solution for this document management problem.

Octacom implemented its document imaging services and its Odiss™ document management software to digitize, index, and manage the delivery tickets. The solution provided robust reporting, a searchable database for finance and operations, and a system to notify drivers of missing tickets. This allowed Lafarge to realize significant cost savings through reduced manual hours, the elimination of lost revenue, and reduced days outstanding on invoice payments.

Lafarge