Case Study: Estée Lauder achieves secure HR document access and lower records costs with Octacom document imaging and Odiss™

Estee Lauder - Customer Case Study

Estée Lauder faced a challenge with its manual, paper-based Human Resources filing system, which was time-consuming, labour-intensive, and left documents at risk of loss or damage. The company needed to convert these HR employee records into a secure, easily retrievable electronic format. To address this, they partnered with vendor Octacom to utilize their Records Conversion Service.

Octacom implemented a solution using their Document Imaging Services to scan and create electronic files for each employee record. They also provided their Odiss™ document management software, which gave HR staff web-based access to search, retrieve, and manage documents. The results for Estée Lauder included increased productivity and reduced costs, as the HR team gained fast, secure access to information and eliminated expenses related to paper file management and storage.

Estee Lauder