Case Study: Arbor Memorial achieves digital records transformation with Octacom

Digitizing legacy paper records to assist Abor Memorial in moving towards a fully digital environment

Arbor Memorial Inc., Canada's largest privately-owned cemetery and funeral services provider, faced the challenge of digitizing decades of accumulated, specialized paper records from over 130 branches. These active documents were critical to daily operations, and the company needed a solution that would minimize disruption while improving accessibility and compliance. They selected Octacom as their scanning partner to manage this digital transformation.

Octacom provided an end-to-end solution that included secure document transportation, digitization into searchable PDFs, and integration with their Odiss™ document management software. This allowed Arbor Memorial to immediately access digital records with minimal operational interruption. The results included significantly improved customer service, increased internal searchability, ensured compliance, and a reduction in physical storage costs.

Arbor Memorial Inc.