Case Study: Autovivo achieves a 32.6% lead conversion rate with Oct8ne

Autovivo - Customer Case Study

Autovivo, a website for buying and selling vehicles with low traffic, sought to increase lead generation and conversion. They partnered with the vendor Oct8ne to implement its chat service and improve customer engagement.

Oct8ne's solution involved a trigger strategy that anticipated customer needs by sending personalized messages based on user browsing behavior. This approach resulted in a 32.6% lead conversion rate, with 100% of chats being answered at an average response time of 12 seconds. 79% of the chats were initiated by an Oct8ne trigger.

Autovivo

Miguel Morales

CEO of Motor Assistant