Case Study: American Federal Mortgage cuts underwriting time by 29% with Ocrolus

How Ocrolus helped American Federal cut underwriting time by 29% with AI-powered automation

American Federal Mortgage Corporation, a privately held mortgage banker founded in 1987, was struggling with a slow, manual underwriting process. Underwriters had to spend significant time renaming and organizing documents in Encompass® before they could begin reviewing loans, creating bottlenecks, extra touches, and delays in file turnaround.

Ocrolus implemented AI-powered automation to automatically index documents and organize files into the correct Encompass® e-folder locations, removing administrative overhead from underwriters’ workflows. As a result, American Federal Mortgage cut underwriting time by 29%, reduced underwriter touches by 6%, and saved about 2 hours per loan file, enabling the team to process more loans without increasing headcount.

American Federal Mortgage Corporation

Andrew R. McElroy

Senior Vice President