Case Study: Eagle Community Credit Union cuts underwriting time by 65% with Ocrolus

Eagle Community Credit Union cuts underwriting time by more than 65% with Ocrolus

Eagle Community Credit Union, based in Southern California, serves about 22,000 members and manages more than $400 million in assets. To better support members with non-traditional income, the credit union needed a faster, more consistent way to analyze bank statements for underwriting, replacing a manual process that was time-consuming and variable across staff. Eagle partnered with Ocrolus, an AI-powered data and analytics platform, to help streamline bank statement analysis.

With Ocrolus, Eagle Community Credit Union automated income analysis and generated standardized monthly income summaries in minutes instead of hours. The results were significant: Eagle reduced total underwriting time by more than 65%, improved accuracy and consistency across teams, and gained audit-ready documentation for each file. Ocrolus helped the credit union save time, reduce errors, and better serve self-employed and small-business borrowers.

Eagle Community Credit Union

Bob Thompson

Chief Lending Officer