Case Study: American Federal Mortgage Corporation cuts complex income review time 90% with Ocrolus

American Federal Mortgage Corporation cuts complex income reviews 90% with Ocrolus

American Federal Mortgage Corporation, a large privately held mortgage banker, faced challenges with manual document preparation and time-consuming reviews of self-employed borrower income, which slowed their loan processing workflow. They partnered with vendor Ocrolus to implement its AI-powered workflow and analytics platform to gain speed and consistency without adding staff.

The Ocrolus solution automated document classification and provided income analysis, drastically cutting review times. Results included a 90% reduction in complex income reviews and a 67% reduction in document prep time. Underwriters cleared higher file volumes in nine hours instead of twelve. The implementation of Ocrolus recovered significant time at every stage of the loan process and improved the borrower experience.

American Federal Mortgage Corporation