Case Study: a North American telecommunications company achieves faster lawful disclosure and lower costs with Ocient

Large Telco Meets Lawful Disclosure Requirements with Ocient

The customer, a North American telecommunications company, faced significant challenges in meeting strict service level agreements for lawful disclosure of call detail records. Their legacy system was too slow and often timed out, failing to deliver query results within mandated timeframes. They engaged vendor Ocient to implement its Data Retention and Disclosure System, powered by the Ocient Hyperscale Data Warehouse, to handle over one million records ingested every second while keeping over 15 trillion records readily accessible on premises.

Ocient implemented a fully integrated on-prem solution that enabled the telco to ingest, transform, and query data concurrently. The solution drastically improved performance, reducing query times from 5-70 minutes down to just seconds. This allowed the company to consistently meet its SLAs. Furthermore, Ocient achieved over 80% cost savings by fitting more than 15 petabytes of data onto a single cabinet, drastically reducing the data center footprint and associated electricity and cooling costs.