Case Study: JLL boosts broker team effectiveness by 50% and saves 40 hours/month with Occupier

How One Broker Team Has Become 50% More Effective

JLL’s Jeremy Adams, Executive Vice President in Atlanta, leads a brokerage team advising a wide range of space users but struggled with fragmented workflows and limited bandwidth. Before adopting Occupier, the team tracked projects across Google Sheets, email, OneNote and other tools and routinely had to turn away about five new clients a year because they couldn’t scale operations.

JLL implemented the Occupier broker CRM to centralize project tracking, task management, automated notifications and client-facing deal rooms so teams and stakeholders collaborate in one place. According to Adams, Occupier made the team 50% more effective, eliminated turning away new business, and saved roughly 40 hours per month while enabling the brokers to handle a much larger deal load.

JLL

Jeremy Adams

Executive Vice President