Case Study: MQ Marqet modernizes fitting rooms with Occtoo

MQ Marqet digitalize their fitting rooms to provide better service

MQ Marqet, a large fashion retailer in Sweden, sought to enhance their in-store customer service by modernizing the fitting room experience with a new digital screen. The challenge was to quickly implement a self-service solution that would provide customers with deeper product information and a way to request assistance without having to budget significant to access the necessary data.

Using Occtoo's Product Orchestration Engine, MQ Marqet instantly unified the required product data from inRiver PIM and stock data from their ERP. This allowed them to rapidly build and launch a digital fitting room experience in just two months. The solution enables customers to scan items to see product details, check stock, and ping store associates for help. Occtoo provided the critical data access that accelerated the project from idea to deployment for testing in their Stockholm store.

MQ Marqet

Mattias Liljenberg

Head of Digital