Case Study: Telecom Argentina achieves comprehensive security monitoring of 1,600 servers and 14,000 devices with ObserveIT

Comprehensive security monitoring of 1,600 Windows servers, a Citrix farm environment and over 14,000 communication devices.

Telecom Argentina S.A. is a leading telecommunications provider in Argentina with more than 20 million customers, 17,000 employees and roughly $4.5 billion in annual revenue. Facing limited transparency from its SIEM for monitoring internal administrators and third‑party vendors, Telecom sought a solution to fully record and audit user activity across servers, Citrix environments and thousands of network and communication devices.

Telecom deployed ObserveIT to capture session video and enable keyword-based search across 1,600 Windows servers, a Citrix farm and over 14,000 communication devices, achieving near‑complete coverage of its IT infrastructure. The result was comprehensive activity auditing, reduced risk from employee and vendor activity, and minimal IT overhead thanks to automated maintenance and painless upgrades.

Telecom Argentina