Observe.AI is on a mission to transform contact centers by turning every agent into your best brand representative. With its Voice AI Platform, which leverages the latest Speech and Natural Language Processing technologies, the world's top brands quality-check 100% of calls, ensure compliance, and turn agents into top performers through targeted coaching.
Showing 41 Observe.AI Customer Success Stories
3CLogic
Rachel Brown
Senior Customer Success Manager
411 Locals
Roumen Todorov
Head of the Explore Division
Accolade
Ardie Sameti
Senior Director of AI and Automation
Affordable Care
Emmanuel Noyola
Director of Patient Services
Affordable Care
Manny Noyola
Patient Service Director
Assurance
Mitch Buder
Vice President of Operations
Central Bank
Mary Beth Gillum
Sr. Vice President of Customer Service Center
City Cruises
Dan Neufer
Training Manager
Cox Automotive
Matthew Fishbein
Director on the Client Operations Team
DailyPay
Ryan Moore
Vice President – Customer Operations
EmployBridge
Dale Sturgill
Vice President of Call Center Operation
Emtek ASSA ABLOY
Tammi Zelm
Vice President of Customer Experience
ERC
Marty Sarim
President & Chief Executive Officer
Figo Pet Insurance
Ken Fausel
Director of Customer Experience
Fortune 300 Car Dealership Group
Fortune 500 Education Company
Freeman
John Riel
Director of Exhibitor Support
itelbpo
Large BPO Company
Large Mechanic Company
Large Technology-Driven Company
Largest Industrial Staffing Firm
Largest Talent Management & Training Software Company
Leading Auto Insurance Company
Leading Debt Relief Company
Leading Financial Services Company
Leading Insurance Company
Leading Moving Company
Maxor
Mitch Mann
Vice President for Member Services
Multinational Education & Publishing Corporation
Nations Info Corp
Marlon Pacheco
Director of Training and Quality
Pearson
Adam Miles
Global Director of Customer Success for Clinical and School Assessments
Professional Training & Coaching Firm
RealDefense
Nancy Carbone
Senior Director of Call Center Sales
Root Insurance
Kyle Kizer
Compliance Manager
ServiceFirst
Jon Reynel Lumongsod
Global Head of Speech Analytics
Signify Health
Amanda Massaro
Senior Leader, Quality and Training
SoFi
Joshua Johnson
Senior Director of Operations Strategy
Stellantis
Lamar Nevels
Director of Collections
Top Finserv Company
Verida
Jim Degliumberto
Chief Operating Officer
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