Case Study: Real Property Management Heritage streamlines leasing and attracts renters with Obligo

How Obligo Helps Real Property Management® Heritage Streamline Leasing Operations & Attract Renters

Real Property Management Heritage, a property management company in Houston, faced significant challenges with the traditional security deposit process. The manual effort of handling cashier's checks was time-consuming, taking an estimated three hours per lease, and served as a barrier that often caused them to lose prospective renters. They turned to the vendor Obligo to implement its deposit-free solution to streamline operations and make their rentals more attractive.

Obligo provided a certified electronic solution that eliminated the need for security deposits, allowing qualified renters to live deposit-free for a small fee. This saved the property management team a considerable amount of administrative time and became a major differentiator for attracting residents. The results for Real Property Management Heritage were substantial: they saved 3 hours per deposit, saw a 24% increase in renewal rates, and now have 71% of their residents choosing to live deposit-free with Obligo.

Real Property Management

Ben Nguyen

Single-Family and Townhouse Property Manager