Case Study: ThinkTel ensures successful UC deployments with Obkio Network Performance Monitoring

How ThinkTel uses Obkio Network Performance Monitoring to perform a network assessment of users’ network capacity to deploy new communication services

ThinkTel, a Canadian provider of advanced voice, data, and unified communications solutions, faced the challenge of ensuring their clients' networks were capable of supporting high-quality real-time media before deploying new unified communications services. Their specific need was to perform efficient and proactive network assessments to identify potential issues and mitigate the risk of a poor user experience post-deployment, which led them to partner with Obkio.

Obkio provided its Network Performance Monitoring solution to perform comprehensive network assessments. This allowed ThinkTel to gather detailed data on critical metrics like latency, jitter, and packet loss, identifying network issues proactively before service deployment. The solution enabled successful initial deployments and provided a tool for continuous monitoring, ensuring long-term performance and improved user experience for ThinkTel's clients.

ThinkTel

Jim Dawson

VP of Enterprise Sales