Case Study: EcoSysIP achieves scalable MSSP network monitoring and faster troubleshooting with Obkio

EcoSysIP manages 25 clients with a team of four using Obkio

EcoSysIP, a Canadian MSSP specializing in IT security and integrated solutions, faced challenges in maintaining operational efficiency and identifying subtle network issues within their co-managed SD-WAN environments. Without comprehensive visibility, intermittent problems like connection congestion or undersized firewalls were hard to detect, impacting performance and client satisfaction. To address this, they chose to implement Obkio's network performance monitoring solution.

By deploying Obkio's Monitoring Agents, EcoSysIP gained end-to-end visibility and proactive alerting, which allowed them to quickly pinpoint and troubleshoot issues like a critical firewall load-balancing loop. This solution resulted in substantial operational cost savings and enhanced scalability; Obkio's tool enabled their lean team of four to manage a larger client base efficiently. The investment paid for itself through time savings, allowing technicians to focus on high-value projects and significantly improving service quality for their customers.

EcoSysIP