Case Study: Citrix achieves better SD-WAN visibility and performance with Obkio

Citrix deploys Obkio in 10 minutes to improve SD-WAN visibility

Citrix, a company providing software for virtual workspaces, faced challenges with comprehensive visibility and proactive monitoring within their SD-WAN solution. While Citrix SD-WAN offered many features, its native monitoring capabilities lacked depth and caused alert fatigue, making it difficult to ensure optimal network performance and reliability for their distributed infrastructure. To address this, they implemented Obkio's vendor-neutral Network Performance Monitoring tool.

Obkio's solution deployed distributed monitoring agents across Citrix's network to exchange synthetic traffic, providing end-to-end visibility and detailed performance metrics. This enabled Citrix to proactively identify and troubleshoot issues like high CPU usage and bandwidth utilization, pinpointing their source whether on the LAN, WAN, or with an ISP. The results included maximized network uptime, improved troubleshooting efficiency, and the ability to validate vendor SLAs, ensuring a reliable and high-performing experience for their users.

Citrix