Case Study: Amazon Chime achieves better network performance monitoring with Obkio

Amazon Chime detects network outages in 5 seconds with Obkio

Amazon Chime, a video and messaging application from Amazon, faced challenges with network-related performance issues such as jitter, packet loss, and lag affecting call quality. To proactively identify and troubleshoot these problems, they utilized Obkio's Network Performance Monitoring software and its AWS Monitoring Agent.

Obkio implemented a solution using monitoring agents deployed in strategic AWS data center locations, including one in Montreal, to continuously measure network metrics. This setup enabled Amazon Chime to collect historical performance data, quickly identify the source and cause of network issues, and determine who was responsible for fixing them, ensuring optimal performance for users.

Amazon Chime