Case Study: Blacktown City Council transforms development applications from paper to digital with Objective Trapeze

Transitioning from paper to digital development applications

Blacktown City Council is a local government authority in NSW, Australia that processes up to 2,400 large-scale development applications each year. The council was previously completely paper based, relying on manual printing, stamping, and scanning, and needed to move from paper to digital in just 10 weeks to meet the NSW Planning portal transition. Objective Corporation’s Objective Trapeze was used to support this shift.

With Objective Corporation’s Objective Trapeze, Blacktown City Council digitized development application workflows, including requesting additional information, comparing plans, measuring, marking up, and smart stamping. The solution improved consistency, reduced admin work, and helped planning staff respond faster; plans can now be digitally stamped and sent the same day, increasing output especially for smaller developments and streamlining feedback to applicants.

Blacktown City Council

Olivia Betts

Town Planner