Case Study: The Charity Commission for England and Wales speeds secure investigations with Objective Connect

Streamlining a lengthy investigative process with a secure portal in the cloud

The Charity Commission for England and Wales, the regulator for thousands of charities, faced a massive burden in policing the sector. Its investigators were often slowed by a manual process of sourcing and digitizing thousands of evidentiary documents, which could take weeks before an examination could even begin. The vendor, Objective Corporation, provided its Objective Connect solution to address this challenge.

Objective Connect implemented a secure, broadly accessible portal that allowed documents to be safely uploaded and actioned immediately. This solution streamlined workflows, eliminated weeks of postal and handling delays, and provided tight control over sensitive information. The result was a significant reduction in the time and effort required for investigations, with the customer reporting the process savings as "astounding."

The Charity Commission for England and Wales

Iain Hewitt

Deputy Head of Investigations Enforcement