Case Study: Office of the Privacy Commissioner improves information sharing and compliance with Objective ECM

Office of the Privacy Commissioner improves information management with Objective ECM for Public Records Act 2005 compliance

The Office of the Privacy Commissioner, an independent New Zealand Crown Entity, sought to break down information silos and improve its knowledge sharing culture to comply with the Public Records Act 2005. To address this challenge, the organization partnered with vendor Objective Corporation and implemented its Objective ECM solution to replace a legacy complaint management system and create a single information repository.

The solution from Objective Corporation provided a single source of truth, which mitigated the risk of information loss and maintained data integrity. This streamlined business processes, improved responsiveness to enquiries, and enhanced management reporting and oversight. The implementation ensured legislative compliance and effectively retained the organization's corporate memory, placing it at the forefront of information management best practice.

Office of the Privacy Commissioner