Case Study: NSW Department of Premier & Cabinet achieves faster, paperless approvals with Objective Corporation

Extending EDRMS protection to external file sharing is your first line of defence

The NSW Department of Premier and Cabinet (DPC) faced a challenge with its paper-based approval processes for briefs and ministerial correspondence, which were slow and inefficient despite using Objective Corporation's Electronic Document Records Management (EDRM) system. The department sought to digitize its operations to improve responsiveness and efficiency.

Objective Corporation implemented its adaptive workflow solution, known internally as EDM Cases, which leveraged Objective Workflow and its Actionable Email feature. This provided a flexible, digital approval process that eliminated paper, accelerated decision-making, and offered full process transparency. The solution reduced approval times from 10 days to 2, cut printing by 80%, and decreased physical storage needs by over 65%, leading to significant cost savings and fostering a culture of innovation within the department.

NSW Department of Communities and Justice (DCJ)

Richard Jackson

EDRMS Training and Information Analyst